From maintenance to compliance, LightWork automates the admin so you can focus on growth.
Connected on Every Front.
Felicity answers, routes, and resolves instantly.
Phone
Manages incoming calls, makes outbound calls, ensures seamless client communication and logging.
Simplifies property tasks via email, tracking updates and handling inquiries efficiently.
Chat
Provides real-time conversational support with personalised responses for fast, efficient assistance.
Text
Get instant text alerts, quick responses, and seamless communication management.
24/7
Availability
200+
Languages
1
Felicity Assistant
Task Intelligence
Smart prioritisation based on urgency, asset type, and SLA. Avoid manual triaging and guesswork.
Vendor Logic
Assign jobs based on geography, qualifications, and availability. Let Felicity reroute if no response.
Context-Rich Workflows
Link related issues, previous visits, and feedback. Never start from scratch again.
Audit Trails by Default
Every update, action, and status is logged automatically. Stay protected and transparent without lifting a finger.
How LightWork Changes the Game
Old Way
LightWork Way
Vendor Assignment
Based on memory or notes
Smart logic with fallback rules
Compliance Calendar
Manual spreadsheets
Automated, live reminders
Tenant Satisfaction
Untracked
Feedback collected post-job
SLA Monitoring
Manual check-ins
AI-monitored, flagging delays
Operations Visibility
Fragmented
One dashboard, live sync
